Standard Shipping (Australia) $10
Expected dispatch time: 1-3 Business Days
Expected delivery time: 2-8 Business Days (based on location)

Standard Shipping orders $100+ (Australia) FREE
Expected delivery time: 2-8 Business Days (based on location)

Express Shipping (Australia) $20
Expected dispatch time: Next Business Day
Expected delivery time: Metro Areas: 1 – 2 Business Days, Darwin, Non-CBD Perth
Regional areas: 2 – 3 Business Days

International Shipping $30
Expected delivery time: 10+ Business Days (based on location)

Order Tracking Once you receive your shipping confirmation email, you can track your order here.

Shipping time calculator To have a better estimation of shipping time you can calculate postage & delivery times here(our postcode is 3153).

Please note: Shipping days do not include public holidays. Please note: During busy periods such as Mother's day or Christmas, there may be a delay of up to 3-5 business days.

Returns
To ensure you have the best online shopping experience possible we have put together a flexible returns policy to give you that extra piece of mind.

Returns must be received in original condition and packaging if applicable.

Exchange
If you wish to exchange an item please call 03 9738 1906 or email us at contact@shortstory.com.au within seven days of dispatch and please let us know the reason for exchange.

Refunds
Unfortunately Short Story do not offer refunds but will happily exchange or give you a store credit.

If you would like to speak to someone directly please call 03 9738 1906 or email contact@shortstory.com.au

Faulty Items
All items are thoroughly inspected before being sent out to customers to ensure a high level of quality in the products you purchase from us.
(please note due to the handmade nature of our products some discrepancies will be unavoidable and be should be seen as a unique quality)

We are happy to replace, repair or exchange goods in the case of a manufacturing fault.

If you believe your product has a fault please call 03 9738 1906 or email contact@shortstory.com.au

Thank you in advance