Shipping

Please note that due to a high volume of orders, we are currently experiencing dispatch delays of up to 5 business days. You will receive a notification via email once your order is on its way, but if you require any assistance in the meantime, please feel free to contact our customer service team at contact@shortstory.com.au.

 

SHIPPING TO AUSTRALIA

STANDARD SHIPPING

For orders under $150 AUD, there is a flat shipping fee of $10.
For orders over $150 AUD, shipping is FREE.
Expected dispatch time: 1-3 business days
Expected delivery time: 2-8 business days (based on location)

EXPRESS SHIPPING

For express shipping in Australia, there is a flat fee of $20 AUD.
Expected dispatch time: 1-2 business days
Expected delivery time: 
       Metro Areas: 1 – 2 Business Days, Darwin, Non-CBD Perth
       Regional Areas: 2 – 3 Business Days

SHIPPING TO NEW ZEALAND

For orders under $150 AUD, there is a flat shipping fee of $18 AUD.
For orders over $150 AUD, shipping is FREE.

Expected delivery time: 10+ Business Days (based on location)


SHIPPING TO SINGAPORE

For orders under $150 AUD, there is a flat shipping fee of $25.

For orders over $150 AUD, shipping is FREE.

 

INTERNATIONAL SHIPPING

To view shipping information for Europe and the United Kingdom, please click here.

To view shipping information for the United States and any other countries not mentioned on this page, please click here.

SHIPPING FOR DISNEY x SHORT STORY T-SHIRTS

All Disney x Short Story tees are made to order. Due to processing times, orders that contain t-shirt(s) may be split across multiple shipments if other items are immediately available.

Including production and delivery, the expected delivery times for Disney x Short Story t-shirts in Australia are as follows:

STANDARD SHIPPING

Metro Areas: 8 - 15 Business Days
Regional Areas: 8 - 20 Business Days
 

EXPRESS SHIPPING

Metro Areas: 5 -12 Business Days
Regional Areas: 5 - 15 Business Days
 

ORDER TRACKING

Once you receive your shipping confirmation email, you can track your order here.

Haven't received your order confirmation or shipping confirmation email?

If you haven't received your order confirmation or shipping confirmation email, please try the following:

1. Check your junk/spam folder.
2. Mark the email as safe.
3. Add contact@shortstory.com.au as a "Trusted Sender" or add it to your contacts.
4. If you still need help, contact us at contact@shortstory.com.au

 

SHIPPING TIME CALCULATOR

To have a better estimation of shipping time you can calculate postage & delivery times here (our postcode is 3153).

PLEASE NOTE

  • Order value is calculated after any discounts and/or promotional codes are applied.
  • Estimated delivery times are in business days and exclude weekends and local public holidays.
  • The expected delivery times quoted do not allow for the picking and packing of orders, which will generally take 1 - 3 days after your order confirmation is received.
  • During busy periods such as Mother's Day or Christmas, there may be a delay of up to 3-5 business days.